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Employee Assistance Program
Guidance Resources
The Buffalo City School District is pleased to offer all employees and their families access to an Employee Assistance Program (EAP) through ComPsych Guidance Resources. They have many services available that provide support, resources and information for personal and work-life issues.
There is no cost to employees or their families and all information is confidential. No personally identifiable information is sent to the District. This support is designed to assist employees and their families in resolving issues such as:
Marital
Emotional problems
Family issues
Substance/Alcohol abuse
Work & Education
On the Guidance Resources website, you can find articles & webinars, and get in touch with a Guidance Consultant to speak with about the issues that you are facing.
WebID: BuffaloSchoolsEAP
By Phone: 866-645-1757
TYY: 800-697-0353
Crisis Services & Text Helpline
Crisis Services for Buffalo and Erie County provide services for those who are in a state of emotional crisis.
24 Hour Crisis Services Hotline - Call: 716-834-3131 or Text: 716-300-2338 (Text line available 6 PM-11 PM Monday - Friday)
Spectrum CARES Team - Call: 716-882-4357
24 Hour Addiction Hotline - Call: 716-831-7007
Erie County Warmline (Peer-provided support for non-crisis calls) Call: 716-248-2941 or Text: 716-392-22221 (Daily 4pm - 11pm)
211 WNY - Free & Confidential link to health and human services - 24/7 access. Call: 211 or visit www.211wny.org
Kids' Helpline - Local: 716-834-1144 or National: 1-877-KIDS-400
Suicide and Crisis Lifeline - Dial: 988
NYS State Domestic Violence & Sexual Violence Hotline - Call: 1-800-942-9606 or Text: -844-977-2121
Chautaugua County Hotline - Call: 1-800-724-0461
Niagara County Crisis Hotline - 716-285-3515
Crisis & Domestic Violence Shelters
Community Missions
(716) 285-3403
www.communitymissions.org
1570 Buffalo Avenue, Niagara Falls NY 14303
Serving: Niagara County
Haven House-Child and Family Services
(716) 884-6000
P.O. Box 451, Ellicott Station, Buffalo NY 14205
Serving: United States including WNY
Shelter & Food Resources
In need of shelter - 158 Pearl St, 1st Floor, Buffalo NY or Call: 211