Well360 Virtual Health
Wellness Matters
Telemedicine
Well360 Virtual Health program will be available to members starting January 1, 2024.
This new program will replace Highmark's existing Doctor on Demand® virtual health program. In addition to urgent care and behavioral health, members will now have access to virtual primary care, women’s health, and dermatology. Highmark believes it’s ideal for members who prefer the convenience of at-home care as well as personalized support to help you better manage your health.
Highmark is excited to offer this new program, and they hope it leads to better health outcomes for members.
Well360 Clarity
Members get:
Support & guidance for selecting high-quality, cost-efficient specialists
Guidance on appropriate, lower-cost sites of care
Dedicated support to help better manage a health condition
Access to the Well360 Clarity team to help support them through every step of their health care journeys
Well360 Core
Members get:
Options for virtual and enhanced care management programs for conditions including behavioral health issues, diabetes, high blood pressure, kidney disease, and joint and muscle pain.
Tools that give members convenient access to care, such as coaching options via telephone, text, and video.
The Well360 Enhancements include
Well360 Lifestyle
Well360 Lifestyle adds a powerful, personalized support system to your existing wellness program, helping members establish healthy, everyday habits that reduce their risk of getting sick — and missing work.
Personalized, motivational wellness coaching that fits their lives, via text or telephone
A range of convenient engagement options — phone, text, app, and online
One-on-one, proactive outreach for Diabetes Prevention program
Smoking cessation program available via phone or app
Well360 Rewards program
Well360 Concierge
Whether they need someone to just explain insurance terms to them, or they need more intensive navigation through the ins and outs of their coverage, an extra level of one-on-one support can go a long way in making sure members are getting the most out of their health plan. Well360 Concierge helps members:
Know when and why to go to the ER, urgent care, or their PCP.
Learn about and engage with all the health and wellness resources available to them through your group plan.
Get the right preventive care for their age and other risk factors.
Schedule appointments and find lower-cost, high-performing.
Well360 Connect & Well360 Focus
Members get:
Virtual and enhanced care management programs focused on addressing chronic and emerging health conditions. These include diabetes, high blood pressure, kidney disease, CHF and COPD, mental health, and joint and muscle pain.
Access to impactful engagement tools — including telephonic, text, and video coaching options — so they can choose when, where, and how they want to be reached.
Digitally connected devices including: Wireless scales, Blood glucose monitors, And more*
A Wellness Rewards Program to help them reach their health goals
The attached FAQ includes more details about Well360 Virtual Health and how members can access their virtual care benefits:
All about Well 360 Virtual health FAQ
Click here: Well360 Virtual Health to open an account
Sharecare
Your Personalized Health & Wellness Site
Sharecare is your digital front door to help you manage all parts of your health and well-being. Track healthy habits as you achieve goals. Get tailored tips backed by research, yummy and nutritious recipes, and mindset-changing meditation videos. Safely store all your health details in one place.
Sharecare can help you gather vital health information all in one place—and it goes beyond simple numbers, like steps taken and blood pressure. You can use Sharecare to better understand your stress, relationships, and how one aspect of your health affects another. No matter where you are on your health journey, Sharecare can provide personalized insights and advice so you can live a healthier, happier life.
Sharecare is a great tool to help you take control of your health. Create your account and get started today!