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Lost or Stolen BPS Device Procedures

Staff | Lost or Stolen

Please follow these steps to report your lost/stolen staff laptop or tablet:  

  1. Immediately notify your Supervisor/Principal

  2. Report the incident to the Police and file a Police Report  

  3. Obtain a copy of the written Police Report  

  4. Complete an IT Team Dynamix Work Ticket (Problem Type: Equipment, Purpose: Equipment Lost or Stolen) reporting the theft and attach a copy of the Police Report.

* Please note, any request for a replacement device is dependent on additional approval from the IT department, as well as compliance with providing a copy of a Police Report in the IT work ticket, which is reviewed by the Audit Department. Contact the IT Help Desk if you have any questions with the ticketing process.

Related Files

Student | Lost or Stolen

BUFFALO PUBLIC SCHOOL DISTRICT POLICY - REPORTING LOST OR STOLEN DISTRICT ISSUED STUDENT DEVICE

Effective September 4, 2024

Student Device Lost/ Damaged Fees

BPS student devices belong to Buffalo Public Schools and are provided to students following the guidelines outlined in the BPS Acceptable Use Policy agreement.

Laptop

In the event a laptop device is lost without submission of a police report, the fee for the first incident is 50% of the device cost, amounting to $350.00.

For second and subsequent lost incidents, the replacement fee increases to 75% of the device cost, totaling $525.00.

Damaged device fees for the first incident is 15% of the device, amounting to $105.00.

For second and subsequent damage incidents the fee is 20% of the device cost totaling $140.00.

Tablet

In the event an Tablet device is lost without submission of a police report, the fee for the first incident is 50% of the cost, amounting to $250.00.

For second and subsequent lost incidents, the replacement fee increases to 75% of the device cost, totaling $375.00.

Damaged device fees for the first incident is 15% of the device, amounting to $75.00.

For second and subsequent damage incidents the fee is 20% of the device cost totaling $100.00.

How To Report | Lost Student Devices

Please follow these steps to report your lost laptop or tablet:

  1. Students should report their device missing or stolen to their classroom teacher.

  2. BPS Staff must complete the BPS Lost Student Device Incident Report. (This is for lost devices only. This process for lost student devices eliminates the need for a Police Report to be submitted.)

  3. The BPS Lost Student Form will not be accepted after April 30th of the current school year.

BPS LOST Student Device Incident Form
BPS Lost Student Devie Incident Report QR Code

QR Code LOST Student Device Incident Form

How To Report | Stolen Student Devices

Please follow these steps to report your stolen laptop or tablet:

  1. If a student device is stolen, a Police Report must be filed at a Police Precinct.

  2. A printed police report is necessary for replacement to be given- an online report is insufficient.

  3. Police report should be brought to the CITT, 1515 South Park Ave. Buffalo New York 14220 or scanned and e-mailed to BPSinventory by teacher or the building Instructional Technology Coach [ITC].

* Please note, any request for a replacement device is dependent on additional considerations as well as compliance with providing a copy of a Police Report in the IT work ticket, which is reviewed by the Audit Department.

Power Cord Replacement

Student replacement devices do not come with a replacement charging cord. If one is needed, there is a separate cost for the replacement. This cost is not included in the replacement of the device.

 For iPad devices, the replacement cost for a charger is $30.00. 

 For Dell devices, the replacement cost for a charger is $35.00.

Tips On Protecting Your Laptop or Tablet From Theft

• If you take your laptop or tablet from your workplace, bring it inside your home instead of leaving it in your vehicle. It will be much safer locked inside your home rather than in a car exposed to possible thieves.  If you must leave your laptop in your car, never leave it in plain sight, even if the vehicle is locked.  Place it in the trunk of your car or try to conceal the computer by storing it under a seat.

• If you leave your laptop in your office or at your desk, keep it out of plain sight and lock it up in a drawer or cabinet.  Even if the door to your room or office is locked, if the laptop is out in the open, the possibility of theft is greater.

• Carry your devices in a non-descriptive carrying case, briefcase, or bag when moving about. Placing these items in a case designed for computers is an immediate alert to thieves that you have these valuable devices. Choose a bag that doesn't scream, "Laptop bag!"

• If you are using your laptop or personal electronics in your office or in a meeting, make sure to take them with you if you leave, even if only for a moment.   Lock it in a safe place when not in use. 

• Do not use automatic password logins.  Be aware that if your computer is stolen, automatic log-ins with passwords can make it easy for a thief to send inappropriate messages with your account.