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Lost or Stolen BPS Device Procedures

Staff

Please follow these steps to report your lost/stolen laptop or tablet:  

1. Immediately notify your Supervisor/Principal  
2. Report the incident to the Police and file a Police Report  
3. Obtain a copy of the written Police Report  
4. Complete an IT Team Dynamix Work Ticket (Problem Type: Equipment, Purpose: Equipment Lost or Stolen) reporting the theft and attach a copy of the Police Report.

* Please note, any request for a replacement device is dependent on additional approval from the IT department, as well as compliance with providing a copy of a Police Report in the IT work ticket, which is reviewed by the Audit Department. Contact the IT Help Desk if you have any questions with the ticketing process.

Related Files

Student

BUFFALO PUBLIC SCHOOL DISTRICT POLICY  - REPORTING LOST OR STOLEN DISTRICT ISSUED STUDENT DEVICE

Please follow these steps to report your lost/stolen laptop or tablet:  

  1. Student should report their device missing to their classroom teacher.

  2. Family/caretaker or staff member must go, in person, to police station and report the device stolen. A printed police report is necessary for replacement to be given- an online report is insufficient. 

  3. Police report can be brought to the CITT, 1515 South Park Ave. Buffalo New York 14220 or scanned and e-mailed to BPSinventory by teacher or ITC. In the same email, a device lock request and replacement request can be made.

  4. Email bpsinventory@buffaloschools.org with student 900 number to inform that student device has been stolen.

 * Please note, any request for a replacement device is dependent on additional approval from the IT department, as well as compliance with providing a copy of a Police Report in the IT work ticket, which is reviewed by the Audit Department.

Power Cord Replacement

Student replacement devices do not come with a replacement charging cord. If one is needed, there is a separate cost for the replacement. This cost is not included in the replacement of the device.

 For iPad devices, the replacement cost for a charger is $ 30.00. 

 For Dell devices, the replacement cost for a charger is $ 35.00.

Tips On Protecting Your Laptop or Tablet From Theft

• If you take your laptop or tablet from your workplace, bring it inside your home instead of leaving it in your vehicle. It will be much safer locked inside your home rather than in a car exposed to possible thieves.  If you must leave your laptop in your car, never leave it in plain sight, even if the vehicle is locked.  Place it in the trunk of your car or try to conceal the computer by storing it under a seat.

• If you leave your laptop in your office or at your desk, keep it out of plain sight and lock it up in a drawer or cabinet.  Even if the door to your room or office is locked, if the laptop is out in the open, the possibility of theft is greater.

• Carry your devices in a non-descriptive carrying case, briefcase, or bag when moving about. Placing these items in a case designed for computers is an immediate alert to thieves that you have these valuable devices. Choose a bag that doesn't scream, "Laptop bag!"

• If you are using your laptop or personal electronics in your office or in a meeting, make sure to take them with you if you leave, even if only for a moment.   Lock it in a safe place when not in use. 

• Do not use automatic password logins.  Be aware that if your computer is stolen, automatic log-ins with passwords can make it easy for a thief to send inappropriate messages with your account.