Staff Tech Help & Resources
Guidance on where to get assistance for BPS Staff:
IT Events Management Requests
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Submit a Team Dynamix ticket three (3) weeks in advance for BPS Campus and six (6) weeks for Off-Campus
How to Submit a Team Dynamix Ticket
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Request assistance for various on-site services for all technologies.
You can comment on existing tickets instead of creating a second ticket.
Live Chat
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For live chat support, fill out the "Issue Submission" section and you will be placed in the queue to chat with an agent.
Hours:
School Days | Monday - Friday 8:00 am - 4:00 pm
Student Device Procedures Swaps | Teachers for Students
Pick Up, Swap, Return
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Parents are welcome to come to CITT without an appointment for device repair or management.
Staff fill spreadsheet form, email to bpsinventory Confirm an appointment at CITT.
Printing
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Toshiba is a 3rd party company contracted by Buffalo Public Schools to manage all printers and copiers that are on the BPS network.