Staff Tech Help & Resources

Guidance on where to get assistance for BPS Staff:

IT Events Management Requests

Submit a Team Dynamix ticket three (3) weeks in advance for BPS Campus and six (6) weeks for Off-Campus

How to Submit a Team Dynamix Ticket

Request assistance for various on-site services for all technologies. 

You can comment on existing tickets instead of creating a second ticket.

Live Chat

Live Help Icon Transparent

Live Chat Room Snap

For live chat support, fill out the "Issue Submission" section and you will be placed in the queue to chat with an agent.

Hours:
School Days | Monday - Friday 8:00 am - 4:00 pm

Student Device Procedures Swaps | Teachers for Students

Pick Up, Swap, Return

Ipad

Excel Capture

Parents are welcome to come to CITT without an appointment for device repair or management. 

Staff fill spreadsheet form, email to bpsinventory@buffaloschools.org Confirm an appointment at CITT.

Printing

Toshiba

Picture of a copier

Toshiba is a 3rd party company contracted by Buffalo Public Schools to manage all printers and copiers that are on the BPS network.